Momiji are message dolls. You can find out all about themhere.

We design and sell Momiji dolls through our own website and this is the main source of Momiji dolls. We ship from the USA, the UK and Dubai.

In addition to our own website we do sometimes team up with specialist stores who do a wonderful job presenting Momiji dolls and telling our story.

You’ll find a selection of Momiji in a handful of very special stores around the world. If you’d like to become a Momiji stockist then drop us a line and tell us a little bit more about your store.

The best way is to search eBay or Gumtree in Europe, Australia and the Americas. If the doll you are searching for is not there then you can set up a Google Alert here: www.google.co.uk/alerts but do change the regional domain to that of your choice, e.g. ".co.uk/alerts" to ".com/alerts". Read more about finding rare Momiji here.

For all returns please email us at help@momijihq.com before you send off your package.
We never want Momiji dolls to be at a home where they are not wanted and so we are happy to have them back.

We ask that you return them in the box in which they were delivered and to the address written on the paperwork.

Please return the original paperwork with the order and we suggest you take a copy (maybe a photo on your phone) or note down the key details.

Once we have the doll(s) back safely and they have been checked as re-saleable, we will then refund the cost of the doll(s) and the outbound shipping to you.

The amount you paid will be refunded and we can only refund the money to the payment method you used to pay.

If you’re returning your dolls because you’ve changed your mind, then you will need to cover the cost of return postage to us and this can’t be refunded.

Just drop us an email to help@momijihq.comattaching a picture of the damage.

We ship from the UK for Europe and elsewhere.

We ship from Las Vegas, NV for the USA, Canada and the Americas.

We partner with Back2Games to ship from Dubai to serve the Middle East.

You should automatically be taken to your nearest hub but you are welcome to browse and shop any of the hubs we have available.

You can select your country during the checkout process. If your country is not on the list then we don’t currently ship to your country.

During the times of Covid-19 we have temporarily removed some countries from the list where we have been advised of difficulties in delivery.

The nearer you are to one of the warehouses (UK, USA, Dubai), the quicker the shipping.

It also depends on which shipping method you choose. You’ll see all the options when you place your order along with estimated times as provided by the carriers.

As a general guide, please see below.

Orders within the US are quicker the nearer you are to our Nevada warehouse.

• International Airmail by national carriers can take from 5-20 days
• International couriers take 1-4 days
• Orders sent from the UK use a variety of carriers and you will be sent the details along with the shipping confirmation.
• Orders sent from the USA use DHL,  UPS and USPS. 

Some countries are more expensive to ship to.

If you would like us to let you know the cost please contact us on help@momijihq.com.