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FAQs

Momiji are message dolls. You can find out all about them here.

We specialise in designing and selling Momiji dolls through our own website and this is the main source of Momiji dolls.

lovemomiji.com is the home of the Momiji brand and you can buy all the current dolls from our online store.

In addition to our own website we do sometimes team up with specialist stores who do a wonderful job presenting Momiji dolls and telling our story.

You’ll find a selection of Momiji in a handful of very special stores around the world. If you’d like to become a Momiji stockist then drop us a line and tell us a little bit more about your store

The best way is to search eBay in Europe, Australia and the Americas. If the doll you are searching for is not there then you can set up a Google Alert here www.google.co.uk/alerts  but do change the regional domain to that of your choice eg .co.uk/alerts to .com/alerts. Read more about finding rare Momiji here.

We love to hear from new designers. You can find out more about submitting your work here.

We’re in the United Kingdom. You can learn more about us here.

For all returns please emails us at [email protected] before you send off your package.

We never want Momiji dolls to be at a home where they are not wanted and so we are happy to have them back. We ask that you return them in the box in which they were delivered and to the address written on the paperwork. Please return the original paperwork with the order and we suggest you take a copy (maybe a photo on your phone) or note down the key details. Once we have the doll (s) back safely and they have been checked as re-saleable then we will refund the cost of dolls and the outbound shipping to you. The amount you paid on your credit card will be refunded and we can only refund the money to the card you used to pay. If you’re returning your dolls because you’ve changed your mind then you will need to cover the cost of return postage to us and this can’t be refunded.

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